Acadam.com: Privacy Statement

Acadam.com, Inc. ("Acadam.com") is committed to safeguarding the privacy of your information. This Privacy Policy is designed to help you understand how we collect, transmit, and store information about our users. This Privacy Policy is not a contract and does not create any legal rights. Providing your information is voluntary and your use of the site after the effective date of this document constitutes your acceptance of this Privacy Policy.

Information We Collect

Acadam.com is committed to helping match users who are seeking tutoring services ("Students") to users who are providers of tutoring services ("Tutors"). Accordingly, we collect user submitted personally identifying information and other information specific to the services requested or provided. As part of providing you our services, we may obtain personal information from the following sources:

• Information you provide to us on forms that you enter on the Site or that you provide to us in writing.
• Information that you provide to us by telephone, such as when you contact our customer care department.
• Information we receive automatically when you visit our web site. Please see "Cookies and other Technical Data" below.
• Information from third parties, including verification services, payment processing services, and other online and offline sources. For example, this would include information we receive from a third-party verification service in response to a user requesting a background check on themselves. It would also include updated address or contact information that we might use to correct our records so that we can communicate with you more easily.

The information we collect may include: first name, last name, city, state, address, ZIP code, phone, email address and other information specific to the service requested or provided. If you become a registered subscriber we may collect your credit card information and billing address should you explicitly decide to participate in programs that require this information. Such programs may include becoming a Premium subscriber, running a background check, posting a job as a company recruiter, and other promotions that Acadam.com may offer from time to time. If you become a registered Tutor, we may collect your date of birth, gender, resume, company name (if applicable), and ZIP codes served. If you are a company or agency registering as a Tutor, we may also collect information about the company including the tax id, the year established, and the number of employees. If you request a background check on yourself we may collect your Social Security Number. In addition, if you request a background check on yourself we may obtain criminal background information from a third-party verification service. Use of such a verification service is voluntary.

We may also collect information about third-party references from Tutors. This information may include the name, phone number, and email address of the third-party reference. This information is collected when a Tutor creates or updates their profile. This information is collected so that a Student or Acadam.com acting on behalf of a Student can contact the third-party reference to verify information provided by the Tutor. The information collected about third-party references will not be used for other purposes including marketing. If a third-party reference would like to have their information removed from Acadam.com, they can contact Acadam.com Support Team.

We use the information we obtain to develop and deliver our services and to fulfill legal requirements. We limit the collection and use of customer information to the minimum we require to deliver superior service to our customers and to administer our business.

Providing your information is voluntary and you can always choose not to provide it by choosing not to use our Site, services, or features

Use of Cookies

Acadam.com uses cookies to help create a better user experience. A cookie is a small text file that is sent to your browser from a web server and may be stored on your computer’s hard drive. Acadam.com uses cookies to better customize your experience on the site based on user attributes like your location and account preferences. No personally identifiable information is stored in our cookies. While you may elect to disable or delete cookies from your browser at any time, please note that this action may limit your use of Acadam.com services that require cookies.

Information Sharing

Third Party Information Sharing

The information collected by Acadam.com is used in the operation of the Site, including the sharing of certain Student information with prospective Tutors and vice/versa. In addition, we may share your personal information with third parties that offer related products or services. However, we will only do so with your consent.

We do not share your personal information with other third parties except as permitted or required by law or as described within this privacy policy and including the following:

• In order to provide our services, we may share any of the information we gather about you with agents and service providers to perform functions on our behalf, such as to send email, process background checks, host videos (if you decide to post one to your account), or process credit card payments. In addition, address information may be shared with a service provider to determine geographic information. These service providers may have access to personal information needed to perform their functions, but may not use it for other purposes.
• We may disclose personal information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding. We may also disclose personal information as we believe appropriate to enforce or apply our rights under our agreements with customers, to protect the rights, property or safety of Acadam.com, our customers and others, including exchanging information for fraud protection and credit risk reduction.
• If there is a change of control in Acadam.com's business (whether by merger, sale, or otherwise), its customer information could be sold as part of that transaction and your personally identifying information potentially could be used by the purchaser. However, if that business materially changes this statement or the information-handling practices as described in this statement, you will be notified by email and/or through a notice posted on our Site, and you will have a choice as to whether your existing information is used in a new manner.
• Your Choices
  Acadam.com provides users the ability to opt-out of receiving email communications from us. If you wish to cease future communications, you can opt-out by using the link on the bottom of an email that you receive from Acadam.com or, if you are a registered member, by visiting the Profile section of your account.
• Acadam.com reserves the right to send you specific administrative notices that are required by law, regulation, or as needed to service your account. Administrative notices also include notifications of new messages or tutoring requests in your area and responses to jobs that you have posted. You may not opt-out of receiving these administrative emails.
• Tutors have the ability to suppress certain information, such as their phone number(s), from displaying to Students. Tutors can set such preferences in the Profile section of their account.
• Acadam.com provides the ability for a user to conduct a background check on themselves with a third-party verification service. If you decide to use this service, a summary of the background check results are made available to you on the Site. You have control over which other users can view the results of your background check. The results may include personal information, such as your first name and last name. Your use of such a service is voluntary.

Your Access to Personally Identifiable Information

If your personally identifiable information changes, you may update this information by logging into your account and accessing the "Profile" section within "My Account". If you no longer wish to participate in our service you may contact Acadam.com Support Team and request that your account be closed.

How We Protect Your Information

Acadam.com is committed to earning and keeping your trust and we understand the need to keep your information secure and private. As a result we have implemented industry-recognized safeguards to protect your information. These safeguards include:

• Acadam.com is registered with Entrust, one of the leading provider of digital authentication services and products for electronic commerce and other forms of secure communications. With Entrust, you can be assured that your communication with the Acadam.com web site is secure. We use SSL (Secure Socket Layer), the industry standard method for computers to communicate securely without risk of manipulation or recipient impersonation. We utilize SSL in the online registration process, in the login process, and in the account management section of the Site.
• Acadam.com uses encryption technology to protect sensitive information such as credit card information, date of birth, and information related to background checks.
• Acadam.com employs firewalls and system monitoring to protect against unauthorized access of our systems.

Please remember that you also play a valuable role in data security. You should never share your Acadam.com password with anyone. If you feel your password has been compromised, you should change it immediately by logging into your account and accessing the "Profile" section within "My Account". After you have finished using our Site, you should log out of your Acadam.com account and exit your browser.

Minors

Acadam.com does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to Acadam.com. If you are the parent or legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed.

Legal Requests and Business Transfers

Acadam.com may disclose personal information when we believe such action is necessary to comply with the law or enforce or apply our Terms of Service. In the event of a change in control of Acadam.com’s business, personal information may be exchanged as part of a merger, sale, or other business transfer. If such a transfer makes a material change to this Privacy Policy, we will notify you of any changes.

Privacy Policy Changes

Acadam.com reserves the right to change this Privacy Policy, from time to time, due to modifications to the site’s features and functionality. We will post any changes here and indicate the new effective date of the Privacy Policy at the top of the document. We encourage you to review the Privacy Policy for any updates while you are an active user of the site.

Contact Information

Questions regarding this Privacy Policy should be directed to support@acadam.com or to the mailing address below.

Acadam.com, Inc.
840 Hodge
Montreal, Quebec
H4N 2A8
CANADA

I acknowledge that I have read and understood the terms and conditions presented to me in the English language. Je reconnais avoir lu et accepté les termes et conditions d’utilisations telles que m’ayant été présentées en Anglais.*

* A French version is available upon request / Une version française est disponible sur demande.